my FootDr Cairns at 2/494 Mulgrave Road in Earlville, QLD

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Today: 08:30 am — 05:30 pm

Reviews about my FootDr Cairns

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  Absolutely disgusting. I cannot believe the disregard this company has towards it's customers. I made an appointment with them and had to reschedule as my car was in for a service and took longer than expected. Under sufferance they did reschedule my appointment however, advised me that they required pre-payment. I said that was fine and I would definitely be there the following day for my rescheduled appointment. They wanted my credit card details which I said I was happy to give however, I was in the middle of my beach walk so did not have my credit card on me and said I would call them later on when I was at work to advise. Though once at work I had forgotten all about it and did not receive a call from them asking for my cc details. I turned up the following day at the scheduled time and was advised that they did not have an appointment for me. I explained the situation that I had rescheduled and Barbara told me that as I had not rung them back they had cancelled my appointment. I had arranged to leave work early and it took 1/2 and hour to get to their office. They could not even be bothered to ring me to tell me they had cancelled my appointment. As you can imagine I was appalled that this sort of behavior exists withing small businesses. In the meantime I have found there are a number of Podiatry services in the Cairns area and I urge anyone thinking of using this business to think again and use a business that actually cares about their customers.
  Ivana Patalano

  October 30, 2017
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  When running I was getting all kinds of aches and pains. Tyson analysed my "gait" and made a custom pair of orthotics for my running shoes. These were ready the next day! Tyson also spent time with me explaining how best to lace my shoes, seems like a minor thing however this has also made a massive difference. Great speedy, friendly service, thank you
  Sam Harrop

  May 04, 2017
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  Started going to Proarch about 8 years ago, with sore feet and lower back due to being on my feet all day on concrete floors covered with lino. Tyson suggested getting my first pair of orthotics and noticed a huge improvement within a couple of days. Have been going back for yearly check-ups since and have experienced very helpful, courteous and dedicated staff. Thanks for all the good work looking after people's "foot issues" guys.
  Megg Kennedy

  February 22, 2017

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